Shipping Policy

Last Updated: June 2026

At Cabana Hills, we strive to deliver your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working business day.
During sale periods, product launches, or festive seasons, processing times may be slightly longer.

Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

For international shipping inquiries, please contact our customer support team before placing an order.

Delivery Timelines

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping offers may be available on select orders, products, or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive:

Order Confirmation Email
Shipping Confirmation Email/SMS
Tracking Number and Courier Details

You can track your shipment using the tracking information provided.

Delivery Delays

While we make every effort to deliver your order on time, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Logistics disruptions
Incorrect shipping information
Circumstances beyond our reasonable control

Cabana Hills shall not be liable for delays caused by third-party logistics providers or force majeure events.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address, phone number, or PIN code is provided:

Delivery may be delayed or unsuccessful.
Additional shipping charges may apply for re-delivery.
Cabana Hills shall not be responsible for orders delivered to incorrectly provided addresses.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery remains unsuccessful due to customer unavailability or incorrect details, the order may be returned to us.

In such cases: